SENIOR VICE PRESIDENT, OPERATIONS

Shatakia Niles

Shatakia Niles oversees Operations, IT, and Compliance for Old Republic Inland Marine, driving enterprise strategy, scalable growth, operational efficiency, and governance initiatives that support long-term business transformation. She previously held leadership roles with CNA Insurance and The Hanover Insurance Group, managing agent and broker portfolios while supporting underwriting operations. She also brought consulting and project management experience to Berkley Fire & Marine, supporting technology enablement, process improvement, and operational execution. Known for her commitment to operational excellence and continuous improvement, she fosters cross-functional collaboration and enhances outcomes for brokers, clients, and the organization.